Help center

Tap WhatsApp or Call on the listing. WhatsApp opens with a ready message: "Is it still available?", "I'd like to see it", "Make an offer" or "Another question".

Some sellers prefer to get requests first. Then you'll see I'm interested instead of a number (see the next question).

We text you a code to confirm your phone. Numbers from Costa Rica (+506), the US and Canada (+1) and Western Europe work. You can add an offer if you like.

• The seller decides whether to message you on WhatsApp.
• If they say no, we let you know by SMS.
• No reply in 24 hours? We text you similar cars.
• Requests expire after 72 hours.

Sellers answer in their own time, and some never do. If you used "I'm interested", you'll get an SMS with similar cars after 24 hours. Meanwhile, save the car with the heart and keep looking.

Never pay a deposit or send money (SINPE Móvil, bank transfer, Western Union) to someone you don't know for a car you haven't seen.

See the car in person, check the papers, and pay only at the notario when you do the traspaso. "Pay today, someone else wants it" is a red flag. PuraAutos never asks you for money.

• Owner and liens at the Registro Nacional.
• Marchamo paid and the Riteve/Dekra inspection current.
• Customs and tax status, if the car was imported.
• An inspection by an independent mechanic you choose.

PuraAutos doesn't inspect cars.

The traspaso (transfer of ownership) is done at a notario, with buyer and seller. Each listing shows an estimate of the cost: about 3.5% of the price, fees included. Ask the notario for the exact amount before the day.

Email us the link to the listing and what seemed wrong. Don't send any money while you wait.

Sellers who post on PuraAutos can add up to 20 photos; imported listings vary. Want more? Ask the seller on WhatsApp for photos or a video of what you care about: the engine, underneath, the papers.

Yes. When you type a question to a seller who uses the other language, it's translated by AI (Anthropic) before they see it. Short, simple sentences translate best.

Yes, by email. Search for the car you want and tap Save search: we email you new matches every week. On a listing, tap Tell me if the price drops to get one email when its price goes down.

Tap the heart to save a car to Favorites; tap Compare on listings to see them side by side. No account needed, but they're saved on this device only, along with the cars you viewed recently.

Not from PuraAutos: we don't sell, finance, insure or warranty cars. Some sellers, usually dealers, offer financing or a warranty, and it shows on the listing when they do. If it doesn't, ask the seller.

Enter your phone and the code we text you (no password). Then fill in the basics (year, make, model, price, km, colour) and add 1 to 12 photos. We fill in the specs from similar cars; you can add equipment and more photos later.

Yes. Posting is free, with no commission. Private sellers can have up to 3 active listings. Dealers, write to us.

In My listings, tap Photos on your car. Add up to 20, drag them to reorder (◀ ▶ on phones) and tap Make cover on the best one. Deleted one by mistake? Tap Undo within 5 seconds.

Open My listings, find your car and tap Edit. Save, and the change shows on your listing.

Yes. In My listings, choose how buyers contact you: Show my WhatsApp, or Get requests first. With requests, buyers confirm their own phone first and you decide who to write to. Your number isn't published.

We text you when a request arrives, and it appears in My listings. Tap Message them on WhatsApp, or No, thanks and we let the buyer know by SMS. Requests expire after 72 hours.

Tap Mark sold in My listings: the car comes off the market and we ask where it sold and for how much (optional). If the sale falls through, tap Relist this car. Deleting is only possible in the first 3 days after posting.

Our estimate is based on similar cars listed for sale. If there isn't enough data for your exact car, we tell you right away and suggest nearby years.

In My listings, tap Share for ready-made WhatsApp and Facebook text, or print a "SE VENDE" sign for the car window with a QR code that opens your listing.

Yes. Email us your dealership's name and how many cars you sell.

On the listing, tap Is this your car?. We text a code to the phone shown on the listing, and you can remove it or take it over right away.

No access to that phone? Use the removal form. We handle it within 5 business days and won't import that number again.

Some listings are imported from other public sources, with the contact details the seller published there. If it's yours, you can take it over and edit it, or remove it (see the question above).

With your phone and a code we text you (no password), or with your email and password if you registered that way.

Check the number and country code (+506 for Costa Rica), wait a minute and try again. If you have an email and password, you can sign in with those instead.

If you once replied SALIR or STOP to us, codes are blocked too: write to us from the email you use, with your number, and we'll turn them back on.

Reply SALIR or STOP to any of our texts; reply HELP or AYUDA for help. This also stops sign-in codes, so to sign in by SMS again you'll need to write to us.

Your name, phone and location appear on your listings so buyers can reach you, unless you choose to get requests first. Your email is never shown. The privacy policy explains everything we keep and why.

No. PuraAutos is a free place to find and list used cars in Costa Rica. Buyers and sellers deal directly; we're not part of the sale and don't take payments, deliver, inspect, finance or insure cars.

No. We answer by email at support@puraautos.com, or through the contact form. To reach a seller, use the WhatsApp button on the listing.